Frequently Asked Questions
Everything you need to know about our sustainable, super-soft essentials.
What makes Stripe & Stare products so soft?
Our products are crafted from TENCEL™ Modal, a fiber derived from sustainable beechwood. It is twice as soft as cotton and breathable, ensuring ultimate comfort against your skin.
How should I care for my items?
To keep your pieces in top condition, we recommend a cool machine wash at 30°C. Avoid tumble drying and iron on a low heat setting if necessary.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, knickers can only be returned if the hygiene seal remains intact.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are your products eco-friendly?
Sustainability is at our core. Our TENCEL™ Modal is CO2 neutral, biodegradable, and compostable, meaning our basics are as kind to the planet as they are to your skin.
How do I know which size to order?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.